منابع مشابه
NHS received almost 4000 written complaints every week last year.
Complaints to the NHS in England seem to be rising and reached almost 4000 every week of last year (2014-15), new data from the Health and Social Care Information Centre have shown. The annual report is a count of written complaints made by or on behalf of patients and received from 1 April 2014 to 31 March 2015. The centre’s statistics showed that 205 289 written complaints were made to the NH...
متن کاملComplaints and Suggestions Web-Based Collaborative Procedure
Citizens in modern societies demand quality public services. People like to participate and collaborate in local governments by means of suggestions and complaints submission. Administrative procedures have arrived to the Web and citizens can save a lot of time because of this new situation. Not only citizens need to save time, but also civil servants do. The system we suggest in this paper sup...
متن کاملComplaints and Suggestions Web-based Collaborative Procedure 1
Citizens in modern societies demand quality public services. People like to participate and collaborate in local governments by means of suggestions and complaints submission. Administrative procedures have arrived to the Web and citizens can save a lot of time because of this new situation. Not only citizens need to save time, but also civil servants do. The system we suggest in this paper sup...
متن کاملA procedure for the assessment of low frequency noise complaints.
The development and application of a procedure for the assessment of low frequency noise (LFN) complaints are described. The development of the assessment method included laboratory tests addressing low frequency hearing threshold and the effect on acceptability of fluctuation, and field measurements complemented with interview-based questionnaires. Environmental health departments then conduct...
متن کاملNew face of the NHS
● Managed care: a route map for exploring health policy changes ● Human Resource Management in the NHSAD2001 ● Developing managers for the late 1990s ● Of confidence and identity: the doctor in management ● Managing stress in health care organisations ● Future patterns of primary health care ● General practice: natural building block for a population-focused NHS ● Care in the community ● Eviden...
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ژورنال
عنوان ژورنال: BMJ
سال: 1994
ISSN: 0959-8138,1468-5833
DOI: 10.1136/bmj.308.6940.1315